giganews blog

Giganews is proud to announce that we are the first Usenet provider with 600 days of retention! Giganews now provides 600 days of retention with the same high quality and service Giganews customers expect. And we’re still growing! We continue to increase retention to provide Giganews customers with the best Usenet experience available.

Why Giganews Works So Well
We do it because we’re users, too (check out the newsgroup vyprvpn.giganews to see some candid discussions with Giganews employees on VyprVPN). Customers tell us everyday how frustrated they are with other Usenet providers because of poor completion rates and incompletes, especially among older articles. No one wants to deal with that. That’s why we built our service to have the same 100% availability, completeness, and unlimited speed regardless of how old the article is.

How It Works
So how do we do it? It all starts from the bottom up by building and maintaining all the systems for our services ourselves. We don’t outsource or contract this critical aspect of our Usenet service. Instead we’ve built all of our systems ourselves – from the hardware we own, the software we wrote, and the network we built. All this leads to smooth running systems providing the best Usenet experience available today. Plus, with our full time network and datacenter operations staff, we’ve got some very experienced people who make sure the Giganews service is always up and running.

We’ve hit 600 days. 700 here we come.

Have some feedback? Let us know what you think!

Labels: retention, usenet

Giganews recently hosted the latest meeting of NANOG (North American Network Operators’ Group) in Austin, TX. At Giganews, we’re always looking to stay on the leading edge of Usenet service, so we viewed NANOG as the perfect opportunity to demonstrate our ongoing efforts to provide service to IPv6 networks. During the conference, NANOG48 attendees from all over the world received free access to Giganews’ service via IPv6.

IPv6 is the next generation of the Internet Protocol (IP) and allows for an almost limitless supply of IP addresses. Unfortunately the current IPv4 address space is limited to roughly 4 billion addresses, and it is projected to be exhausted in less than two years.

Several US Internet providers (e.g. Comcast) have recently announced plans to move their customers to IPv6 backbones. In Europe, IPv6 deployment is progressing more quickly. By providing native IPv6 service, Giganews customers with IPv6 addresses may access Usenet without their traffic going through IPv6-to-IPv4 translation equipment, which can fail or become a bandwidth chokepoint. With our early adoption of the technology, we can continue providing the premium quality service that our customers depend on us for!

NANOG48 Sponsored by Giganews

NANOG48 is now over, but we’re continuing our efforts to provide our premium Usenet service to native IPv6 networks. Although the service provided to NANOG48 attendees was only a demonstration, it substantiated the core of our IPv6 upgrades. Within the next year, we anticipate providing full retail service via IPv6 to all of our customers.
As Giganews’ IPv6 upgrades near completion, we’ll be sending out announcements to customers. Keep your eyes out for these and other service improvement e-mails in 2010!